Delivery Information

Our current delivery rates are based on the book weight.  Prices can be obtained from the Additional Information Tab within the details of the book.

Delivery is made by standard postal services.  Where a courier service is required please call Context Customer services on 00441530411337 or contact us by email from the Contact us page.

All order and deliveries are made on the following terms and conditions

1. Customer agree to be bound by Context Products Ltd terms and conditions.

2. All books are sold subject to the condition that they shall not, by way of trade or otherwise, be lent, re-sold, hired out or otherwise circulated without prior consent in any form of binding or cover than that in which it is published and without a condition to the same effect as this condition being imposed on the subsequent purchase.

3. The price of books is exclusive of any applicable value added or other tax or bank charges which the customer shall be additionally liable to pay to Context as shown on the invoice.

4. Goods are supplied subject to the credit terms and credit limit separately agreed between the customer and Context. Credit for trade customer can be withdrawn without notice.

5. Payment shall by sterling cheque. Credit card - Visa, Mastercard or debit cards can be accepted in Pounds sterling, Euro’s and dollars

6. All proforma invoices are subject to the order being accepted and to the availability of the goods. Proformas shall lapse 21 days after issue.

7. If the customer fails to make any payment on the due date then, without prejudice to any right or remedy available to Context, Context shall be entitled to charge the customer interest on the amount unpaid at a rate of 3% per annum above the Bank of England Base Rate.

8. Costs incurred by Context in the recovery of debt shall be payable by the customer.

9. Context reserves the right to withhold (without prior notice if, at Context sole discretion, immediate action is necessary) further supplies in the event of amounts payable being overdue, breach of any of the conditions of this agreement, or any other reason which, at Context's discretion, warrants such action.

10. Title and property in any goods, including full legal and beneficial ownership, shall not pass to the customer until Context has received full payment (in cash or cleared funds) for all goods delivered to the customer under this and all other contracts between the customer and Context. Full payment of the goods shall include the amount of any interest or other sum payable under the terms of this and all other contracts between the customer and Context.

11. Delivery of goods is at the customer's expense and liability, unless otherwise agreed in writing by Context, delivery charges being invoiced at the same time or separately to the invoice of the goods. Non-EU Countries – Customer are responsible for any duties and taxes that may be payable to Customs prior to your taking delivery. 

12. Delivery dates are only a guide and not legally binding.  Context used standard mail delivery around the world with dispatch by UK Royal Mail. Context accepts no liability for deliveries after they leave the UK, and cannot be held liable for any local delays or failures due to customs or local delivery issues.  Where guranteed overseas delivery is required please contact the office and for an additional fee a courier can be used and the goods insured.

13. Goods are supplied on 14 day return basis assuming returned in perfect condition.

14. Context will not be liable for shipment charges on returns or changes in the book prices between sale and return. Goods are only deemed to have been returned when they are signed for by Context at our offices.

15. The customer shall inspect the goods on delivery and inform Context in writing within 48 hours. Replacement can be refused if it not in stock.

16. It is the customers responsibility to provide Context with a full and correct postal address. Context reserve the right to charge for redelivery in the event of incorrect details. 

17. Subject to our conditions the total liability of Context to the customer whether in contract, tort, negligence, breach of statutory duty or otherwise for any loss or damage, costs or expenses arising under or connection with these terms and conditions shall not exceed
100% of the amount payable by the customer to Context under these terms and conditions in respect of the order giving rise to liability.

18. Context shall not be liable to the customer whether in contract, tort, negligence, breach of statutory duty or otherwise for loss of profit, revenue, use, anticipated savings, goodwill, reputation or opportunity, financial or other economic loss or any indirect or consequential loss or damage, costs or expenses whatsoever or howsoever arising from of or in connection with the terms and conditions. For the avoidance of doubt:
i. Context shall not be liable for any delay or failure to perform its obligations under the agreement if any delay or failure was due to any cause beyond Context's reasonable control.
ii.CONTEXT shall not be liable for any loss suffered by the customer arising from the failure of Context to fulfil its obligations where such failure is due to events outwith the control of Context 

19. Any agreement for the supply and sale of goods on these terms and conditions shall terminate immediately if any order is made for the customer's bankruptcy, if the customer makes any composition arrangement with its creditors, becomes subject to an administration order, goes into liquidation (other than for the purposes of amalgamation or reconstruction), if an encumbrancer takes possession or a receiver is appointed of any of the property or assets of the customer, or if the customer, being a trade customer, ceases or threatens to cease to carry on business, or if Context believes and of these events is about to occur. If the goods have been delivered but not paid for the price shall become immediately due and payable.

20. Context reserves the right (without notice if, at Context's sole discretion, immediate action is necessary) to terminate supply or orders of, or (in cases where the order has been despatched) reclaim title and property in, any book which is (or in Context's reasonable opinion may become) the subject of a libel action or any similar reason.

21. The agreement for the supply of goods shall be governed by the laws of England and these terms and conditions will be interpreted in accordance with these laws.

22. If any provision of these terms and conditions is held for any reason to be ineffective or unenforceable this shall not affect the validity or enforceability of the other provisions of these terms and conditions.

23. No waiver by Context of any breach of the agreement by the customer will be treated as a waiver of any subsequent breach of the same or any other provision.

Last Updated: 11 Jan 2017

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